ClearKanvas / Services / Customer Experience & BPO
People & Operations

Customer Experience & BPO

Your customer support and repetitive back-office work, run for you.

Some work is essential but eats your team's time: answering customers, processing orders, keying in data. We take it off your plate and run it to an agreed standard, so your core team stays on the work only they can do.

Capabilities

What we do

01

Customer support

We handle customer queries over phone, chat, and email, to service levels we agree with you upfront.

02

Back-office processing

We take on data entry, order processing, and other high-volume transactional work.

03

Quality and performance tracking

We put quality checks and clear performance reporting around every process we run, so you can see it is working.

AI layer

How AI helps

We layer AI quality monitoring and sentiment analysis over support, so problems get caught early and you get a real-time read on how customers feel.

Your customer support and repetitive back-office work, run for you.

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