ClearKanvas / Services / Customer Experience & BPO
People & OperationsCustomer Experience & BPO
Your customer support and repetitive back-office work, run for you.
Some work is essential but eats your team's time: answering customers, processing orders, keying in data. We take it off your plate and run it to an agreed standard, so your core team stays on the work only they can do.
Capabilities
What we do
01
Customer support
We handle customer queries over phone, chat, and email, to service levels we agree with you upfront.
02
Back-office processing
We take on data entry, order processing, and other high-volume transactional work.
03
Quality and performance tracking
We put quality checks and clear performance reporting around every process we run, so you can see it is working.
AI layer
How AI helps
We layer AI quality monitoring and sentiment analysis over support, so problems get caught early and you get a real-time read on how customers feel.

